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AI receptionist for UK service businesses

An AI Receptionist That Answers Every Enquiry, 24/7

Every call, text, email and Instagram or Facebook DM answered the moment it lands, qualified and booked into your calendar. Evenings, weekends and bank holidays included.

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Give it your number and it rings you in seconds.

JM AestheticsSouthern Van Locks

14 hours

Saved a week (JM Aesthetics)

£500–700

In potential revenue a day (JM Aesthetics)

~10 hours

Saved a week, every call handled (Southern Locks)

The problem

Your marketing works. Your phone can't keep up.

People need you, and they're getting in touch. But a small team can't answer every call, text, DM and form while working with the customer in front of them.

So enquiries wait. The call goes to voicemail while you're mid-appointment, up a ladder or driving. The DM sits until the evening. The web form waits until Monday. By the time someone gets back to them, they've booked with whoever answered first.

It isn't a demand problem. It's a coverage problem.

See what slow follow-up is costing you →

How it works

How your AI receptionist works

  1. 01

    Answers instantly

    Every call is picked up on the first ring with a natural voice. Texts, emails and Instagram or Facebook DMs get a reply in seconds.

  2. 02

    Qualifies the enquiry

    It asks your qualifying questions and writes clear notes to the contact record, so you know exactly who's enquired and why.

  3. 03

    Books into your calendar

    It books, reschedules and cancels against your real availability, following your booking policy.

  4. 04

    Remembers every lead

    Returning callers are recognised by name, number and email, so nobody has to repeat themselves.

  5. 05

    Hands over when it should

    Emergencies, VIPs and anything outside its brief go straight to a person, with the full conversation attached.

  6. 06

    Gets better every week

    Calls and messages are reviewed and the scripts, questions and routing are tuned against real conversations.

Every channel

One agent across every channel

  • Phone: answers every call 24/7 and books it live
  • SMS: replies to new web and form leads within seconds
  • Email: answers pricing and service questions and sends confirmations
  • Instagram and Facebook DMs: answers, qualifies and books, just like SMS
  • Hang-up recovery: anyone who hangs up gets a text so the conversation can continue
  • Confirmation calls: automated calls ahead of appointments to cut no-shows

Everything lands in one pipeline, with your calendar and CRM synced both ways.

Sounds like your business

Not a robot. Your front desk.

The agent is set up with your services, pricing, policies and FAQs, and speaks in a way that fits your brand. It never gives clinical advice or makes promises it shouldn't, and anything sensitive goes to your team.

Don't take our word for it. Try the agent live →

Who it's for

Built for businesses where a missed call is a lost booking

Cosmetic dentistry

High-value consultation enquiries answered evenings and weekends, not left on voicemail.

Aesthetics clinics and medspas

Every DM and call answered while you're with clients, and booked straight into the diary.

Cosmetic and reconstructive surgery

A premium first impression on every enquiry, with sensitive questions routed to your team.

HVAC, plumbing and locksmiths

Emergency and quote calls answered while you're on a job, with urgent work routed to your mobile.

Home services and renovation

Quote requests captured and booked before they go to the next firm on the list.

The alternative

AI receptionist vs a human receptionist

Hours covered

Receptionist or answering service

Working hours

AI receptionist

24/7, including weekends and bank holidays

Calls at once

Receptionist or answering service

One at a time

AI receptionist

Every call, instantly

Channels

Receptionist or answering service

Usually just the phone

AI receptionist

Phone, SMS, email, Instagram and Facebook

Books appointments

Receptionist or answering service

During hours (answering services usually can't)

AI receptionist

Yes, into your live calendar

Remembers past conversations

Receptionist or answering service

Depends on the person

AI receptionist

Every lead, automatically

Sick days, holidays, turnover

Receptionist or answering service

Yes

AI receptionist

No

The best setup uses both. The agent handles answering, booking and confirmations, and your team focuses on the people in front of them.

Results

Results from inbound clients

JM Aesthetics

JM Aesthetics · Aesthetics practice

Most leads came in by email and DM, and getting back to everyone between appointments was chaotic. An agent now picks up every message with full business context and routes anyone ready to book to Jade's inbox.

Every enquiry is answered with no delay, saving around 14 hours a week and opening up £500–700 in potential revenue a day.

"It used to take me ages to get back to messages between appointments. Now all I do is confirm the ones ready to book and respond to the ones who need me."
Jade, Practice Owner
Southern Locks

Southern Locks · Locksmith services

Luke was taking every call, qualifying leads and managing calendars himself, even after growing the team. A voice agent with access to the team's calendars now handles every conversation, books jobs and only routes to Luke when he's needed.

Around 10 hours saved a week.

"The system Jordan built handles everything now, I only step in when I'm needed."
Luke, Business Owner

See all case studies →

What's included

Everything set up and managed for you

  • 24/7 call answering on the first ring
  • SMS, email and Instagram and Facebook DM handling
  • Your services, pricing, policies and FAQs built into the agent
  • Two-way calendar and CRM sync
  • Memory of every lead and past conversation
  • Escalation to your mobile for emergencies and VIPs
  • Booking confirmations and no-show reduction
  • Ongoing tuning of scripts and screening

Frequently asked questions

Does the AI receptionist sound like a robot?
No. It uses a natural voice and holds a real two-way conversation. You can try it yourself on our live demo.
What if it can't answer a question?
It routes the caller to a person on your team, with the full conversation attached. Emergencies and VIPs can go straight to your mobile.
Will it give medical or clinical advice?
No. It's set up to stick to your services, pricing and booking, and anything clinical or sensitive goes to your team.
Will it work with my booking system?
It books into your live calendar through GoHighLevel or any system with an open API.
Does it work outside business hours?
Yes. It answers 24/7, including evenings, weekends and bank holidays, which is when many ready-to-book enquiries arrive.
Can it take deposits?
Yes. It can send a payment link or take a deposit during the call itself.
I'm not techy. How much do I need to do?
Very little. We build the agent, connect it to your calendar and tune it on real conversations. You tell us how your business works.
Will my customers want a real person?
Most just want a fast answer and a booking. Anyone who needs a person is handed to your team straight away.
Will it replace my receptionist?
No. It takes the repetitive calls and admin off the front desk, so your team can focus on the people in front of them.

Never miss another enquiry.

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